Georgia Power has issued the following update on service to its 2.5 million customers across the state of Georgia. The company’s Storm Center in Atlanta has been open since Thursday, monitoring the storm and coordinating the company’s efforts to restore service for customers as soon as possible. Georgia Power has mobilized 3,000 personnel – including Georgia Power employees, contractors and crews from across the Southern Company system – to respond to service interruptions.
High winds and rain continue to cause damage and impede restoration progress as Tropical Storm Hermine moves through the state. Georgia Power crews are in place, assessing damage and restoring power as quickly and safely as possible. Restoration efforts will accelerate throughout the day as weather conditions improve.
– Since Thursday evening, Georgia Power has restored power to an estimated 43,000 customers.
– As of 11:45 a.m. Friday, there are more than 83,000 customers without power in Georgia and nearly 900 individual cases of damage(including broken poles and lines) the company is working to repair.
– Damage and outages are primarily concentrated in South and Coastal Georgia.
The company provides the following tools and resources to assist customers:
- Outage Alerts – Subscribe to the free Georgia Power Outage Alert service to receive personalized notifications and updates via text message.
- Outage & Storm Center – Available at www.georgiapower.com/storm, customers can visit this site to sign up for Outage Alerts, report and check the status of outages, and access useful safety tips and information. Customers can also report and check the status of an outage 24 hours a day by contacting Georgia Power at 888-891-0938.
- Outage Map – Housed within the Outage & Storm Center, Georgia Power’s interactive Outage Map provides near real-time information, allowing users to see where outages are occurring across the state and track estimated restoration times.
- Georgia Power Mobile App – Download the Georgia Power mobile app for Apple and Android devices to access storm and outage information on the go. Use the app anytime to access account information and mobile bill payment options, as well as energy efficiency tools.
- @GeorgiaPower on Twitter – Follow @GeorgiaPower on Twitter for storm tips, outage updates, customer service and more.